Need A Comic LLC, doing business as ComedyTickets.com ("we," "us," or "our"), operates the website located at comedytickets.com(the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or purchase tickets through our platform.
1. Information We Collect
Information You Provide
- Account & Contact Information: Name, email address, phone number, and ZIP code when you sign up for alerts or purchase tickets.
- Payment Information: When you purchase tickets, payment processing is handled by Stripe, Inc. We do not store your credit card number, CVV, or full payment details on our servers. Stripe's privacy policy governs payment data.
- Communications: Any messages you send us via email at info@comedytickets.com.
Information Collected Automatically
- Usage Data: Pages visited, time spent, referral source, browser type, and device information via Google Analytics and our own first-party analytics.
- IP Address & Location: We may use your IP address to determine your approximate geographic location (city level) to show relevant local events and, if you have subscribed to communications from us or a venue, to send you information about nearby shows.
- Cookies: We use essential cookies for site functionality, analytics cookies (Google Analytics), and a first-party cookie of our own to recognize repeat visits to this site. You can disable cookies in your browser settings.
- Email & Link Interactions: If you subscribe to emails or texts from us or a participating venue, those messages may include tracked links and a standard open-tracking pixel, which tell us whether a message was opened or clicked and the approximate location (via IP) of the interaction. If you arrive at this Site from a tracked link, we may associate your visit with your subscriber record so venues can send you more relevant, local show announcements. Unsubscribing stops all marketing messages.
2. How We Use Your Information
- To process ticket purchases and send order confirmations.
- To send event alerts you've subscribed to (email or SMS). You can unsubscribe at any time.
- To personalize your experience by showing events near your location.
- To improve our Site, analyze trends, and fix issues.
- To comply with legal obligations and enforce our Terms of Service.
3. How We Share Your Information
We do not sell your personal information. We may share information with:
4. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. Order records are kept for accounting and legal purposes. Alert subscriptions are kept until you unsubscribe.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information.
- Opt out of marketing communications.
- Request a copy of data we hold about you.
To exercise these rights, contact us at info@comedytickets.com.
6. Security
We use commercially reasonable measures to protect your information, including HTTPS encryption, secure hosting, and access controls. No method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.
7. Children's Privacy
Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of the Site after changes constitutes acceptance.
9. Contact Us
Need A Comic LLC (dba ComedyTickets.com)
Email: info@comedytickets.com
